Shipping
Spa Yadira ships all orders within 2-3 business days (Monday through Friday) using the following carriers: United Parcel Service (UPS) and the United States Postal Service (USPS). To return your product see our Returns & Refund Policy.
Unfortunately, we are unable to guarantee UPS or USPS delivery times and/or requests for specific delivery days and times.
Cancellations
If you would like to cancel an order, please call or email Spa Yadira within 24 hours of placing an order. Thank you.
Product Availability
Spa Yadira makes every effort to supply you with the products you order, there may be occasions when we confirm an order, but we learn that we are unable to fulfill the order either at all or in the quantities ordered. This may be due to manufacturing issues or the product becomes discontinued. When Spa Yadira is unable to source the product ordered we will contact you, inform you and discuss available fulfillment options.
Returns & Refund Policy
Spa Yadira will refund unused products within 15 days of purchase, after 15 days we are unable to accept the product. To be eligible for a refund the product must be unused and in the same condition it was received (its original, undamaged, sealed
packaging). To complete your refund, Spa Yadira requires a receipt or proof of purchase.
Tampered Products
Spa Yadira does not accept products that have been tampered with or used.
Exchanges
Spa Yadira will only exchange an item if the product is defective. Defective products will be exchanged for the same product within 15 days of purchase. After 15 days we are unable to accept the product. To complete your exchange, Spa Yadira requires a receipt or proof of purchase.
Shipping Charges
For online order returns or exchanges, shipping charges will not be refunded. It's your responsibility to pay and arrange for shipping the product back to us if you are returning or exchanging an online purchase.
Sales
All sales are final and products that are on sale are not exchangeable nor refundable.
Spa Yadira appreciates your business and your understanding!